Nothing you could have said would have changed his mind, Lucy. I've had those discussions. I've presented the facts. AND WHAT I SAID CHANGED NOTHING. Keep in mind you were dealing with stupidity. Stupidity is not ignorance. Ignorance is erased by knowledge. Stupidity is immune to knowledge.

But, on the other hand, I would have given him no stars and a scathing review. No one should be subject to such behavior from a hired driver.