Two of his daughters have returned to NJ. One works from home, the other commutes to Manhattan every day — her office is in Columbus Circle. She drives 15 minutes in 8 lanes of frantic traffic to reach the train station. Forty minutes or more on the train to arrive at Penn Station. A rush to get the subway train for the 5-minute ride uptown to Columbus Circle. Then a three minute walk. Going home is worse — much worse.
I don’t know how she does it. She longs for the clean, on-time, Wi-Fi’d trains and stations in San Fran and the timely and informative communication between the train system and riders there because in NY there is almost no communication. Trains are canceled or rerouted without warning, leaving riders stranded, searching desperately for an alternative train or route, no train employees around to provide information, advice, or solutions.
We’ve run into the same dilemmas while vacationing there. “I don’t know” is what you hear the most when asking the train “officials”, subway and NJ Transit, for assistance. More than once, when we thought we were lucky to get advice, we were directed to the wrong train, once ending up on an express train that left us miles from our destination with the only return train not arriving for an hour. We were left in the dark at an outdoor station in a sketchy area waiting for that train.
The train systems in the metro NY area are woefully antiquated and inefficient.